Now Available

Improve Customer Portal authentication

Jannis Fedoruk-Betschki

Update, 22/08/2024

The new customer portal has been released yesterday evening. There was a minimal interruption, while things were switching over, but everything seems to run smoothly now.

This new authentication method now allows a more seamless experience that is more tailored towards Magic Pages' needs, without relying on third-party software.


Some Magic Pages customers report issues with the authentication of the customer portal. I have identified a few issues, which are mostly due to the usage of Appwrite as a backend.

While Appwrite worked perfectly for the beginnings of Magic Pages, it looks like it has now outgrown the capabilities Appwrite brings to the table.

In the upcoming weeks, I will replace the backend of the customer portal to get rid of these issues.

If you are facing issues with the authentication and just see an error message, please reach out to help@magicpages.co.

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